Terms & Conditions


We are Luxury Transfers Limited, a company registered in England and Wales (registration number: 11534945) whose registered address is located at 869 High Road, London, United Kingdom, N12 8QA (“Luxury Transfers”, “we”, “our” or “us”).
We provide Passenger Services (as defined below) as set out in these Terms (as defined below) (the “Services”).
When you book the Services (as defined below) these standard terms and conditions together with all annexes, appendices, price lists and all linked pages indicated and documents referred to herein apply to your use of the Services (the “Terms”).
We keep these Terms (including pricing) updated and we amend them every so often. Please remember to check these Terms before you make a Booking (as defined below), as the latest set of Terms will apply to your Booking (as defined below).

Additional Charges

means any and all charges other than the Charges payable by you in relation to a Passenger Services Booking as set out in these Terms. A list of Additional Charges for Passenger Services is set out in Annex 1 of these Terms.

Additional Waiting Time
means as defined in section 2.8 below.

Airport Inclusive Waiting Time

means as defined in Section 2.6 below.
Airport Booking

means a Passenger Services Booking made to or from any of the following airports: London Heathrow, London Gatwick, London City, London Stansted and London Luton and all other UK airports.

Airport Meet and Greet Fee

means the amount payable for the Driver to meet you at a pre- agreed meeting point with a name board at a United Kingdom airport as part of the performance of an Airport Booking.

ASAP Booking

means a Passenger Services Booking for the next available Driver


means a booking for a Driver to provide Passenger Services made using a Booking Channel.

Booking Channel
means the Site, Phone or certain third party distribution channels.
Business Day

means a day other than a Saturday, Sunday or  National or Public Holiday in England and, when banks in London are open for business and Business Hours shall be construed as 9.00am to 17:30pm on a Business Day.
Cancellation Fee


means the amount payable by you if you cancel a Booking, as set out in section two of these Terms.
means a credit card or debit card.
Card Payment
means payment in relation to a Booking, made by a

credit card or debit card (as applicable).
Central London

means the London Postcode areas W1, W2, SW1, NW1, WC1, WC2, EC1, EC2, EC3 and EC4 as may be varied from time to time.

means the charges payable by you for a Booking, as communicated to you when the Booking is made, and excluding the Additional Charges.

Christmas Period

means between 18:00 hours on 24 December to 08:00 hours on 27 December, in any year, and from 18:00 hours on 31 December to 08:00 on 2 January, in any year.
Collection Address


means the address provided by you at the time of making the Booking as the address from which the Vehicle shall collect you and/or your Passenger(s). Changes to the Collection Address may be permitted subject to sections 2.3 and 2.4

means these terms and conditions (as distinct from the Terms).

means as defined in section 1.6.

Destination Address

means the address stated by you at the time of making the Booking to which the Vehicle shall deliver each Passenger. Changes to the Collection Address may be permitted subject to sections 2.3 and 2.4 below.


means any person contracted to Luxury Transfers as a driver for Passenger Services.
Drop-Off Fee

means a fee or charge applicable for dropping off Passengers at certain Destination Addresses which will be added to the Charges.


means any permitted goods transported by us and which are not the Prohibited Goods.

Inclusive Waiting Time

means as defined in section 2.5 of these Terms.

Intellectual Property Rights

means patents, patentable rights, copyright, design rights, utility models, trade marks (whether or not any of the above are registered), trade names, rights in domain names, rights in inventions, rights in data, database rights, rights in know-how and confidential information, and all other intellectual and industrial property and similar or analogous rights existing under the laws of any country and all pending applications for and right to apply for or register the same (present, future and contingent, and including all renewals, extensions, revivals and all accrued rights of action).


London Postal Area

means the areas corresponding to the postcode areas for London, as varied from time to time by the Royal Mail.


means a child of less than 13 years of age.

National and Public Holiday

means the national and public holidays in the UK. 

Parking Fee

means a fee or charge applicable for parking and / or entry to certain Collection Addresses and/or the Destination Address which will be added to the Charges in accordance with section four below.

means you and / or any other person on whose behalf a Passenger Services Booking is made.

Passenger Services

means the transportation of at least one Passenger (together with any applicable luggage), by a Vehicle from the Collection Address to the Destination Address  .

PayPal Payment

means a payment for a Booking using the PayPal online financial service that allows you to pay for items using a secure internet account.


means Luxury Transfers’ or a third party distribution channel’s contact centre through which Bookings can be made.


means a Passenger Services Booking at a specified date, place and time. 

means the personal user profile created for use of the Services in accordance with section 1 of these Terms.

Prohibited Goods
means as defined in section 6 of these Terms.

Restricted Street

means any Collection Address or Destination Address which is subject to any parking law or regulation prohibiting any Vehicle from entering, waiting and/or parking.

Return Journey

means Passenger Services in which a Driver picks up a Passenger from a Collection Address and drops a Passenger at a Destination Address which may or may not be the same as the Collection Address, via any other stops specified by the Passenger.


means the Passenger Services provided by Luxury Transfers as set out in these Terms.

Select Service

means a service delivered by Luxury Transfers which includes a professional Driver and a medium saloon Vehicle depending on model availability.

means the website at www.luxury-transfers.co.uk/ or such other website from time to time through which Bookings can be made.

means children aged between 13 and 16.

means these terms and conditions as defined above.
UK Bank Holidays

means any bank holidays observed in England and Wales and/or Scotland.
Visa Checkout

means a payment for a Booking using the online financial service, operated by Visa, that allows you to pay for items using a secure internet account.

means a vehicle used for the carriage of Passengers.

Waiting Time Fee

means a fee chargeable when a Driver is required to wait for Passengers above the standard inclusive time, which will be added to the Charges in accordance rates provided to you by Luxury Transfers.

    1.1 In order to use the Services, you may be required to create and maintain an active personal user profile (“Profile“). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if applicable and if different than 18), to set up a Profile.
    1.2 Profile registration requires for you to submit certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method supported by us. If you wish to make a Card payment, you will provide us with, and we may store, the long number of your Card together with the Card expiry date, for each Card you upload to your Profile. You are responsible for all activity that occurs using your Profile, and you agree to maintain the security and secrecy of your Profile username and password at all times. You may only create one Profile unless otherwise agreed by us.
    1.3 Upon successful creation of a Profile, you may make Bookings for Passenger Services using the Booking Channels.
    1.4 Bookings can only be booked by telephoning Luxury Transfers’ contact centre, where we will confirm availability for the location requested. The Charges shall be as quoted at the time of making the Booking.
    1.5 A Booking constitutes an offer by you to purchase Services from us in accordance with these Terms. A Booking shall only be deemed to be accepted when we issue written confirmation of the Booking via text message, email or on commencement of the Booking (whichever is the earlier), at which point and on which date and time a contract for   those services to which the Booking relates shall come into existence between you and us. (“Contract”). Each Contract for Services is between you and us. There is no obligation on us to accept a Booking and it may be declined for any reason.
    1.6 To the maximum extent permitted by law, we remain responsible solely for our obligations to you, as set out in these Terms, to the exclusion of all other Terms.
    1.7  Luxury Transfers will contact you again via text message or email before the start of your journey, to confirm the Vehicle licence plate number, the Driver’s contact details, the Driver’s private hire Vehicle licence number and where a Passenger can receive it, a photo of the Driver.

1.8 Luxury Transfers reserves the right on no notice to you to amend the Services if necessary to comply with any applicable law, statute, regulation, statutory instrument, directive and all other legislation or if the amendment will not materially affect the nature or quality of the Services.
1.9 Luxury Transfers shall use reasonable endeavours to provide a Vehicle of the type specified by you (and in the event that such a Vehicle is not available, a reasonable alternative Vehicle) within any time for so doing given by Luxury Transfers.
1.10 You are liable for any and all payment of Charges and Additional Charges for a Booking for all Services booked pursuant to these Terms and you must pay the Charges and Additional Charges for each Booking in full and without set-off.
1.11 You may elect the method of payment for a Passenger Services made using the Site, from one of the following options; (i) Card Payment, or (ii) cash; or (iii) PayPal Payment and/or (iv)Visa Checkout.
1.12 Where you make a Card Payment for a Booking, subject to section 1.14 below, we will process payment as follows: (i) in respect of the Charges prior to the Booking commencing and (ii) in respect of the Additional Charges after the Booking has completed, in each case using the Card used to make the Card Payment for the Charges relating to the Booking. In respect of Additional Charges, your Card will be debited a second time and will be identified on your Card statement as “Luxury Transfers Extras”.
1.13 If you have made a Passenger Services Booking and elected to make payment by cash, the Driver will in his/her sole discretion collect the (i) Charges prior to the Booking commencing, or upon completion of the Booking and (ii) Additional Charges upon completion of the Passenger Services Booking.
1.14 Where you make a Card Payment for a Passenger Services Booking and your Card Payment is declined by the Card-issuer or on its behalf, you agree that Luxury Transfers reserves the right to use and take payment for Charges and/or Additional Charges from any other payment Card registered in your Profile in your sole name, where available.
1.15 In the event of that we are unable to collect payment for the Passenger Services, we shall be entitled to charge, and you shall be liable to pay interest at a rate of 8% per annum on any amount outstanding until payment is made, both before and after any judgement.
2.1 On providing your Collection Address, Destination Address and selecting the Vehicle, you will receive a quotation showing the amount of the Charges for the requested journey.
2.2 The Charges are based on our chosen route between your Collection Address and Destination Address (via any other pick-up or drop-off points you specify at the time of making the Booking).
2.3 We may permit changes to a Booking by a Passenger on whose behalf the Booking was made, and you acknowledge that you are liable for all Charges and Additional Charges for the Booking as changed. If a Booking change or changes results in a full or partial refund to you, we will credit the Card used to make the Booking
2.4 In relation to Passenger Services Additional Charges shall be payable if:
you change the Collection Address and / or Destination Address or Vehicle type;
you ask the Driver, and the Driver agrees, to make any additional pick-ups or drop-offs;
you require the Driver to take any variation of or follow a different route from our chosen route;
you require the Vehicle to carry more passengers than indicated when making the Booking;
you require the Driver to wait between the stops of a Return Journey;
you or any other Passenger, domestic animal or Bicycle soil, contaminate or damage a Vehicle, in which case a cleaning fee up to a maximum of £180 shall be charged;

tolls or road related charges are payable in relation to your Booking;
you make an Airport Booking. For the avoidance of doubt an Airport Meet and Greet Fee is payable for each and every Airport Booking.
A Parking Fee, Waiting Time Fee, Drop Off Fee and/or Cancellation Fee may be applicable to your Booking. The Parking Fee, Waiting Time Fee, Drop Off Fee and/or Cancellation Fee are set out in Annex 1 of these Terms; and/or
you do not specify that the Vehicle is to carry a bicycle or pet when making the Booking, and the Driver subsequently agrees to carry such bicycle or pet
2.5 Other than in relation to Airport Bookings where the waiting time shall be as set out in sections 2.6 and 2.7 below, each Customer shall have 5 minutes inclusive waiting time (“Inclusive Waiting Time“) for Passenger Services. 
2.6 In relation to an Airport Booking, you can select the Driver   arrival time by entering your flight number at the time of the Booking. You may be entitled to the following airport inclusive waiting time (“Airport Inclusive Waiting Time“) applicable to the Passenger Services taken:
Airport Inclusive Waiting Time
Passenger Service
15 minutes for domestic flights and 30 minutes for international flights.
For example, and for illustrative purposes only:
You are due to land at London Heathrow on an inbound international flight at 07.30 and you specify a collection time of 08.00. Your Booking includes, free of charge, Airport Waiting Time until 08.30. If your journey commences at 08.45, you will be charged 15 minutes’ waiting time in accordance with the Waiting Time Fees.
2.7 In the event that you exceed the Inclusive Waiting Time and/or Airport Inclusive Waiting Time (as applicable), you shall pay for any additional waiting time thereafter, in addition to the Charges for the Booking. In relation to the Inclusive Waiting Time you will be liable to pay a Waiting Time Fee from the 6th minute onwards. In relation to Airport inclusive Time you will liable to pay a Waiting Time Fee from the 16th minute for domestic flights and/or from the 31st minute for international flights.
2.8 Any waiting time in excess of the Inclusive Waiting Time and/or Airport Inclusive Waiting Time (as applicable) will be charged per hour, and payable in 1 minute increments, applicable to the Passenger Services taken, (“Additional Waiting Time“) as follows:
Select Service waiting time   £30 per hour;
Executive Service waiting time   where we are supplying an Executive car service: £36 per hour. 

2.9 Where you book a wait and return journey, there is no Inclusive Waiting Time between stops and Additional Waiting Time shall be payable at the rates set out in section 2.7(a)-(c) inclusive (as applicable), in respect of waiting time accumulated between the stops.
2.10 Drivers   are unable to allow more than two minutes embarkation or disembarkation time in a Restricted Street. Where additional time is required, the Driver shall use best efforts to find a nearby convenient location for you or your Passengers to embark into the Vehicle and a Waiting Time Fee will be payable by you.
3.1 Airport Bookings. When making an Airport Booking you must provide the flight number. We use it to track your arrival time to calculate (i) Airport Inclusive Waiting Time; and (ii) Additional Waiting Time.
3.2 Minors and Teenagers. We will not allow unaccompanied Minors to travel alone in a Vehicle. We will notify the Minor’s parent or guardian and/or relevant regulatory authority, in the event that we suspect a Minor is travelling unaccompanied and shall advise that the Booking cannot be completed without the Minor being accompanied. In exceptional circumstances and subject to the parent/guardian’s consent, we may allow Teenagers to travel unaccompanied, provided that when making a Booking for any unaccompanied Teenager, you inform us that an unaccompanied Teenager will be travelling. We may, at our discretion, decline to accept such Booking and we shall not be liable to you or be deemed to be in breach of these Terms if we decline to accept such Booking. We do not accept any additional responsibility for any Minor, or Teenager, who travels unaccompanied in a Vehicle.
3.4 Passenger Property. If you or any Passenger leaves any property in a Vehicle, we will not be responsible for such property. Where a Driver finds such property, we will use reasonable efforts to store the property for 28 days and you can contact us by sending an email to info@luxury-transfers.co.uk with your booking number or journey information to have the property returned for which a charge may apply. After 28 days, we may return, sell, destroy or otherwise dispose of the property and we shall not be accountable to you for it.
3.5 Passenger conduct.
3.5.1 During the provision of any Passenger Services, you and all your Passengers must:
not smoke, including electronic cigarettes/vapes;
not play any musical instrument or broadcast any recorded music;
not consume alcohol nor be intoxicated;
wear a seatbelt at all times whilst in the Vehicle;
not engage in excessive physical contact;
not behave in a disorderly, inappropriate, threatening or abusive manner, or be a nuisance, distraction or a danger to the Driver or other road users;
unload and load your own luggage (including any bicycle or pet). Drivers may assist at their discretion; and/or
not film or record inside the Vehicle at any time.
If you and any of your Passengers do not comply with the above conditions, the Driver may refuse to commence or continue your Booking, and you shall be charged a Cancellation Fee.
Drivers   may, at their discretion, assist you or your Passengers needing assistance to enter or exit the Vehicle, but shall do so at your risk.

    4.1 You may cancel a Passenger Services Booking for the provision of Passenger Services in the United Kingdom without charge in the following circumstances:
    you made a Passenger Services Booking and a Driver   has not been allocated to the Passenger Servicer Booking;
    you made an ASAP Booking and the Driver takes more than 5 minutes longer to arrive at the Collection Address than originally quoted; or
    you made a Pre-Booked Booking and you have not received an SMS advising you that your Driver is on the way/details of your Driver such as the Vehicle licence plate number and the Driver’s contact details prior to the scheduled pick up time.
    4.2 When making a First Service Booking, up to 100% of the quoted booking charge shall be payable by you if the First Service Booking is cancelled 4 hours or less prior to the booked pick-up time.
    4.3 You acknowledge that if you change the Collection Address after the Driver, has been allocated, such Booking will be cancelled, and a new Booking will be made for the new Collection Address. You may therefore be liable for a Cancellation Fee and/or refund depending on the timing of the cancellation. Refunds are credited in accordance with section 2.3 above.
    4.4 In all other situations where you cancel a Passenger Services Booking or you or your Passengers do not appear for the Passenger Services Booking, a Cancellation Fee shall be charged.
    5.1 We will use reasonable efforts to ensure that the Driver, provides a Vehicle which is in good working order when making the Booking. If the particular type of Vehicle is not available, a reasonable alternative Vehicle will be provided. Whilst we shall use all reasonable endeavours to provide the Passenger Services within the timeframes indicated in the Booking, time shall not be of the essence.
    5.2 We shall be entitled to exercise a lien over any Goods and/ or property belonging to any Passenger until we receive full payment of any Charges and/or Additional Charges due to us.
    5.3 We shall be entitled to vary the Charges and Additional Charges from time to time.
    6.1 You must not use our Booking Channels to do any of the following (each of which is strictly prohibited):
    restrict or inhibit any other user from using and enjoying the Booking Channels;
    infringe the privacy rights, property rights, or other civil rights of any person;
    harvest, data-mine or otherwise collect information about others, including email addresses, without their consent;
    use technology or other means to access our computer network, unauthorised content or non-public spaces;
    to use automated systems or software to extract data from our Site or any platform that we operate;
    introduce or attempt to introduce any viruses or any other harmful code, files or programs that interrupt or otherwise or limit the Booking Channel’s functionality, or damage, disable or otherwise impair our servers or networks or attempt to do the same; or
    engage in or encourage others to engage in criminal or unlawful conduct or breach these Terms including misuse of the Booking Channels for unlawful or unauthorised purposes.
    6.2 You agree not to breach these Terms in any way which may result in, amongst other things, termination or suspension of your access to the Booking Channels. You agree to indemnify and defend Luxury Transfers and each Group Member and each of their respective directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use (or misuse) of the Booking Channels or any platform we may operate, or your breach of these Terms.
    7.1 All Intellectual Property Rights belonging to Luxury Transfers, including all related Intellectual Property Rights and moral rights to any modifications, derivative works, suggestions, ideas, enhancement requests, feedback, recommendations or other information relating to those Intellectual Property Rights shall remain vested in Luxury Transfers.
    7.2 All Intellectual Property Rights in or to any Luxury Transfers brand or trade mark shall remain vested in Luxury Transfers. You may not use the Luxury Transfers trade marks or brands for any purpose without Luxury Transfers’ prior written consent.
    7.3 All Intellectual Property Rights in or to the Booking Channels shall remain vested in Luxury Transfers.
    7.4 Where you use the Site to receive the Services, Luxury Transfers grants to you a royalty-free, non-exclusive, revocable, worldwide, non-transferable, non-sub licensable licence to use the Site for the sole purpose of receiving the Services.
    7.5 All Intellectual Property Rights in or arising out of or in connection with the Booking Channels and/or the Services shall be owned by Luxury Transfers (“Developments“). You shall assign to Luxury Transfers, or shall procure the assignment to Luxury Transfers of, all such rights (whether presently existing or to be created in the future) and agrees to execute, or procure the execution of, all documents reasonably necessary to give effect to Luxury Transfers’ title to the Intellectual Property Rights in Developments.
    8.1 Nothing in these Terms will exclude or limit any liability:
    for death or personal injury caused by negligence;
    for fraudulent misrepresentation or for any other fraudulent act or omission;
    to pay sums properly due and owing in the normal course of performance of the Services and/or these Terms.; and/or
    for any warranty implied by law and/or for any other liability which may not lawfully be excluded or limited.
    8.2 Luxury Transfers are not liable to you whether for breach of contract, tort (including negligence), breach of statutory duty or otherwise for any:
    loss of profit;
    loss of sales, turnover, revenue or business;
    loss of customers or contracts;
    loss of or damage to reputation or goodwill;
    loss of opportunity;
    loss of software or data;
    loss or waste of time; and/or
    indirect, consequential or special loss
    arising out of or relating to these Terms, whether or not such loss was foreseeable or if such loss was advised of its possibility (and, for the purposes of this section 8.2, the term “loss” includes a partial loss or reduction in value as well as a complete or total loss).
    8.3 Luxury Transfers shall not be liable or responsible for any errors in or failure to provide the Services due to your error or failure to provide accurate and complete information.
    8.4 Whilst we make every effort to ensure that the Booking Channels are available, we do not enter into any agreement to the effect that the Services and/or the Booking Channels will be available at all times or that the use by you of the Booking Channels will be entirely uninterrupted or error-free.
    8.5 Except as otherwise set out in this section 8 Luxury Transfers’ total liability to you, arising out of or relating to these Terms and/or any Contract and/or the Services and to anything which it has done or not done in connection with the same (whether from breach of contract, tort (including negligence), breach of statutory duty or otherwise) shall be limited to the higher of the following:
    in relation to any Services provided pursuant to a Contract for all claims arising from, or in relation to, any given event or series of connected events, the amount of the Charges payable (whether or not yet paid) by you to Luxury Transfers   for that Contract; or
    in the aggregate under these Terms: £100 (one hundred pounds sterling).
    9.1 Our privacy notice sets out how we will use your information. A copy of our policy may be provided on request.
    9.2 If your details change, you must update your Profile, in order to continue to use the Services.
    9.3 You can update your marketing preferences within your Profile on the Booking Channels.
    10.1 We may modify these Terms or terminate use of the Services, and/or the Booking Channels at any time by publishing such change on our website, www.luxury-transfers.co.uk/ or any other Booking Channel that we make available at our sole discretion. If you do not agree to any changes, you must stop using the Services and the Booking Channels. We reserve the right to change, suspend, terminate, discontinue and/or cease the operation of all or part of the Services and/or one or more (or all) of the Booking Channels (including for the avoidance of doubt any aspect of the Services and/or the Booking Channels) from time to time at our sole discretion.
    14.1 If any provision of these Terms is deemed or becomes invalid, the validity of the other provisions shall not be affected.
    12.1 We shall not be in breach of these Terms nor liable for delay in performing, or failure to perform, any of our obligations under these Terms if such delay or failure results from a circumstance not within our reasonable control. In such circumstances we shall be entitled to a reasonable extension of the time for performing such obligations.
    16.1 The Contracts (Rights of Third Parties) Act 1999 is excluded from these Terms SAVE AS set out in these Terms.
    17.1 You agree that these Terms for all purposes, shall be governed by and construed in accordance with the laws of England and Wales. You also agree to submit to the exclusive jurisdiction of the courts of England and Wales as regards any claim or matter arising under these Terms.


Cancellation Fees
The following Cancellation Fees shall apply to all consumer non account Bookings for Passenger Services in the United Kingdom:
The Cancellation Fees are as follows: £15
Thereafter the charge will be dependent on the cancellation and/or the location of the Driver   at the time the cancellation request is received up to a maximum total of £50 total.
2. Parking Fees

THESE CHARGES AS INDICATIVE ONLY, NOT BINDING UNLESS SO STATED AND ARE SUBJECT TO CHANGE AND UPDATING AS MAY BE ADVISE BY US. As a guideline, entry and parking charges apply to the UK airports, shopping-centre carparks and railway stations below:

Pick – Up Rate
Parking Time

Heathrow Terminals 1, 2, 3, 4 & 5
£4.95 0 – 29 mins

£8.45 30 – 59mins

£12.95 60 – 120 mins

£15.95 121 – 180 mins

£19.95 181 – 240 mins

£24.95 241 – 300 mins

Pick – Up

Gatwick North & South Terminals
£4.80 0 – 30 mins

£8.50 31 – 60 mins

£13.00 61 – 120 mins

£19.75 121 – 180 mins

£23.70 181 – 240 mins

Pick – Up

City Airport
£8.45 0 – 30 mins

£15.95 31 – 60 mins

£20.95 61 – 120 mins

£30.00 121 – 240 mins

£60.00 241 – 1440 mins

Pick – Up

0 – 30 mins

31 – 60 mins

61 – 120 mins

121 – 240 mins

241 mins +
Pick – Up

0 – 30 mins

31 – 45 mins

46 – 60 mins

61 – 120 mins
Pick – Up
Parking Time

121 – 180 mins

181 – 240 mins

241 – 300 mins

301 – 1440 mins

1441 mins +
Pick – Up

Westfield Car Parks
0 – 60 mins

61 – 360 mins
Pick – Up

St Pancras Eurostar
0 – 20 mins

21 – 40 mins

41 – 60 mins
3. Drop-off charges
The following Drop-Off Charges apply to the locations below:
Luton Airport (£4)
Stansted Airport (£4)
City Airport (£4 for the first ten minutes, then £1 per minute thereafter).
4. Meet and Greet Fee
A charge of £15 is included in the quoted Airport Booking Charges where such Airport Booking is for airport collection.